Welcome to the SECO Support Center


Ticketing and RMA services are suspended starting from December 23, 2024 until January 6, 2025. The last day for the acceptance of RMA material is December 20.
Your request will be forwarded and processed in the shortest possible time starting from January 7, 2025.

In this area you can manage all support and return material requests (RMA). In order to be entitled to RMA service, please read return policy terms and conditions.

By clicking on the "Open a New Ticket" button you can insert a new request. If instead you have already opened a ticket, by clicking on "Check Ticket Status" button you will be able to find all updates.

Please write to ticket.receipt@seco.com to open a new support ticket account and to web.rma@seco.com to open a new account for RMA.

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

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