Welcome to the SECO Support Center
Ticketing and RMA services are suspended starting from December 19, 2025 until January 11, 2026. The last day for the acceptance of RMA material is December 19.
Your request will be forwarded and processed in the shortest possible time starting from January 12, 2026.
In this area you can manage all support and return material requests (RMA). In order to be entitled to RMA service, please read return policy terms and conditions.
By clicking on the "Open a New Ticket" button you can insert a new request. If instead you have already opened a ticket, by clicking on "Check Ticket Status" button you will be able to find all updates.
Please write to ticket.receipt@seco.com to open a new support ticket account and to web.rma@seco.com to open a new account for RMA.